Maverix knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly and we value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
In order to use Maverix Services, you are required to register yourself by providing the following information which includes, but may not be limited to your Name; E-mail Address; Postal Address, Contact Number; and Credit/ Debit/ Account details.
Should You have any concerns about this policy, please contact our customer support team.
When you use Maverix, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize ourselves to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse us without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on Maverix. We may automatically track certain information about you based upon your behavior. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users and to obtain internal feedbacks and to create the desired data for our business requirements. This information may be used individually or may be compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on Maverix or not), which URL you next go (whether this URL is on Maverix or not), your computer, your mobile device, your browser information, your IP address and your VPN.
The information we learn from you, helps us personalize and continually improve your experience at Maverix. We use your information to assist us in handling orders, deliver Product(s), process payments, communicate with you about orders, Products, our allied Services and promotional offers, update our records and generally maintain your accounts with us, display content such as wish lists recommend/offer Product(s) and services that might be of interest to you. We also use this information to improve our platform, prevent or detect fraud or abuses of Maverix and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather and the list is inclusive but not limited to the following:
We receive and store any information you enter on Maverix or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experience with us, improving our platform, and communicating with you. We use the information you provide to us to enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide support to you, communicate with you, and comply with our legal obligations. Such information may include: (non-exhaustive list)
You have the option to request your friends to join the Services by providing their contact information. If you request a friend to join and connect with you on the Services, we will only use your friend’s contact information to process your request.c. Information about your messages:
If you exchange messages with others through the Services, we may store them in order to process and deliver them, allow you to manage them, and investigate possible violations of our Terms of Service and wrongdoing in connection with the Services. If you send information from the Services to your mobile device via SMS text message, we may log your phone number, phone carrier, and the date and time that the message was processed. Carriers may charge recipients for texts that they receive.c. Automatic information:
We receive and store certain types of information whenever you interact with us. For example, like many others, we use "cache" and/or “cookies” and we obtain certain types of information when we access the websites or advertisements and other content served by or on behalf of website on other apps or websites. We may automatically collect certain information about the computer or devices including mobile devices you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in. Such information may include: (non-exhaustive list)
This is to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from us if your mobile phone and/or computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your communication preferences with us accordingly.f. Information from other sources:
We might receive information about you from other sources and add it to our account information.g. Social networks:
If you interact with social media features on our Services, such as the Facebook Like button, or use your social media credentials to log-in or post content, these features may collect information about your use of the Services, as well as post information about your activities on the social media service. Your interactions with social media companies are governed by their privacy policies.h. OTHER INFORMATION:
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookie/Cache are alphanumeric identifiers that we transfer to your computer’s/mobile’s hard drive through your browser to enable our systems to recognize your browser and to provide features such as ‘Recommended for You’, personalized advertisements on other websites. Cookie/Cache is useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cache in your mobile’s hard drive. The cookie/cache does not contain any of your personally identifiable information.
We use data collection devices such as cookie/cache on certain pages of Maverix to help analyze our page flows, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a cookie/cache. Cookies/Cache may be used irrespective of you registering with us or not.
We also use cookie/cache to allow you to enter your password less frequently during a session. Cache can also help us provide information that is targeted to your interests. Most cookie/cache is "session cookie/cache," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookie/cache if your browser permits, although in that case you may not be able to use certain features on Maverix and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter cookie/cache or other similar devices on certain pages of Maverix that are placed by third parties. We do not control the use of cookie/cache by third parties.
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new caches, how to have the browser notify you when you receive a new cache and how to disable cookie/cache altogether. However, because cookie/cache allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookie/cache, you will not be able to add items to your Cart, proceed to Checkout, or use any Maverix Products and Services that require you to Sign in. Please note it may be possible to disable some (but not all) cookies/cache through your device or browser settings, but doing so may interfere with certain functionality of the Services.
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money, if any; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on Maverix.
We identify and use your IP address to help diagnose problems with our server, and to administer our services. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at Maverix, providing you with content and Products that we think you might be interested in and to display content according to your preferences.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
As discussed above, you can always choose not to provide information, even though it might be needed to place an order or to take advantage of such Maverix features as Your Profile, Wish Lists, etc.
When you update information, we usually keep a copy of the previous version for our records.
If you do not want us to use your personal information that we gather, please adjust your preferences.
Maverix gives you access to a broad range of information about your account and your interactions with us, your orders etc. for the limited purpose of viewing and, in certain cases, updating that information. This list will change as we evolve.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
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